3 Tips For Overcoming Your Biggest Job Search FEARS

Are you terrified of screwing up a job interview? Does the thought of writing a cover letter horrify you? Are you scared to network with others? What do you even say, anyway? If you’re struggling to overcome your job search fears, this live event is for you.

We get it. Looking for work can be scary, especially if you’ve been at it for a long time and haven’t gotten any results.

Understanding which fears are getting in the way and how to overcome them will make all the difference. Sometimes you might not be aware of which obstacle is getting in the way of your goals. If you want to overcome these fears once and for all, we invite you to join us!

In this training, you’ll learn how to:

Utilize strategies for coping with your job search fears

Be confident in your job search–from writing your resume to networking

Face your fears and move forward

Join our CEO, J.T. O’Donnell, and Director of Training Development & Coaching, Christina Burgio, for this live event on Wednesday, October 5th at 12 pm ET.

CAN’T ATTEND LIVE? That’s okay. You’ll have access to the recording and the workbook after the session!

Continue Reading

10 Professional Jobs for Night Owls

Whether you feel more awake and energetic during the evening hours or have obligations preventing you from working during the day, there are plenty of reasons to look for night shift jobs.

Many people find that working part-time or full-time during the graveyard shift is quieter, less stressful, and very rewarding. Fortunately, there are plenty of great professional jobs for night owls, no matter what industry you’re interested in!
Night Shift Positions: Find Work That Suits Your Schedule

1. Remote Customer Service Representative – median U.S. salary of $48,000/year.

Most customer service representatives work during daytime hours, but there’s often a need for customer service help at any hour of the day or night, typically in a call center environment. If a customer needs immediate help, they can quickly get in touch with a customer service representative who can answer questions or help them solve their issue. An advantage for night owls is that many customer service jobs in the overnight window are remote.

Take calls and answer any customer questions

Resolve potential issues while acting as a go-between for the company and customers

Assist with scheduling returns, maintenance, or deliveries

2. Warehouse Associate – median U.S. salary of $29,600/year.

Warehouse associates often work around the clock to keep the warehouse organized and ensure that all deliveries or production goals are met on time. Warehouse associates working nights might receive late shipments or put together deliveries for the next day. These associates are also often in charge of organizing and maintaining accurate inventory.

Receive shipments and organize incoming goods

Prepare deliveries for the following day

Maintain an up-to-date inventory

Keep the warehouse neat and organized

3. Front Desk Clerk – median U.S. salary of $27,600/year.

A front desk clerk is one of the most surprising professional jobs for night owls. Although it’s true that most front desk clerks work during the day, many businesses that are open through the night or accept deliveries overnight require someone to watch the front desk.

For example, hotels and other hospitality businesses need employees to be at the front desk around the clock to answer the phone and support the needs of guests.

In a typical industrial setting, front desk clerks work with customers and other staff to organize products, schedule deliveries, ship items, and perform other clerical duties as needed. These clerks also answer any questions that anyone visiting the facility after hours might have.

Answer phone calls and take messages

Organize inventory and schedule deliveries and shipments

Work with other staff members and liaison with customers

4. Order Fulfillment Specialist – median U.S. salary of $37,000/year.

Order fulfillment specialists often work overnight to prepare orders for the next day. Gathering products, packaging them, and creating shipping labels are common tasks for order fulfillment specialists. These specialists might also receive incoming shipments and organize the inventory.  Order fulfillment specialists often receive on-the-job training as they work, which creates the opportunity for upward mobility in the company.

Receive shipments and organize new inventory items

Gather together products and package them for delivery

Create shipping labels

Keep the inventory updated and correct

5. Cafeteria Staff – median U.S. salary of $37,000/year.

Cafeteria staff are essential to many businesses, but they’re particularly vital in settings such as hospitals. Many hospital cafeterias are open 24 hours per day, serving meals or snacks to doctors, nurses, and other hospital staff. Cafeteria staff positions generally only require a high school diploma, but they can be very rewarding, and the staff is often close-knit.

Prepare fresh meals

Take orders and serve food

Keep the kitchen and seating areas clean

Take payments and make each experience enjoyable for the customers

6. Certified Forklift Operator – median U.S. salary of $31,600/year.

Certified forklift operators are a valuable part of most warehouse and manufacturing workplaces. Many forklift operators choose to work night shifts, and they will often help with loading and unloading shipments or organizing products and goods. Certified forklift operators also work with other warehouse associates to keep track of inventory and ensure the warehouse stays tidy.

Load and unload large shipments and deliveries

Move products or stock

Keep the warehouse organized and maintain an up-to-date inventory

7. Hospital Admissions Clerk – median U.S. salary of $31,200/year.

Hospitals rarely sleep, making them a fantastic option for night owls. Hospital admissions clerks work around the clock to help patients check into their rooms. They can also work with doctors and nurses to organize when patients should be seen or schedule later appointments.

Hospital admissions clerks also make sure that each patient fills out the correct paperwork, then they organize and file that paperwork into the hospital’s database. If a patient’s information isn’t correct, admissions clerks will update the information and add any missing paperwork or insurance documents.

Help patients check in and answer any patient questions

Work with doctors and nurses to schedule appointments

Organize and file paperwork

Update patient information as necessary

8. Laundry or Housekeeping Staff – median U.S. salary of $21,800/year.

Laundry and housekeeping staff work to keep businesses, such as hotels or hospitals, clean and ensure that necessary supplies, such as towels, are always available. Housekeepers will often change bedding or gather up towels or washcloths. They do the laundry, fold sheets and other linens, vacuum, clean bathrooms, and keep spaces neat. Much of this work is done after normal business hours so housekeepers can work without interruption or without disturbing patients or guests.

Change beds and gather used towels or cloths

Wash laundry and return clean items to the correct areas

Vacuum, dust, and perform other light cleaning duties

9. Certified Nursing Technician – median U.S. salary of $33,600/year.

Certified nursing technicians work with sick, disabled, or elderly patients. These technicians perform routine tasks that make their patients’ lives easier. They might help dispense medication, change bandages, or offer medical opinions. They can also check a patient’s status or provide information about the patient’s recovery progress or various health issues. In some cases, these nursing duties can be performed remotely.

Ensure patients take their proper medication dosages

Change bandages and monitor patient progress

Keep accurate records regarding patients’ statuses and health issues

Help patients perform routine daily tasks, such as bathing

10. Patient Assistance Associate – median U.S. salary of $29,000/year.

Patient assistance associates are usually tasked with monitoring patients’ vital signs, ensuring that they’re comfortable and have everything they need, and performing basic healthcare tasks. Patient assistance associates are often needed for overnight shifts to monitor the patient around the clock. They’re also able to provide any help if the patient wakes up in discomfort, and they can soothe patients who are confused or scared.

Monitor patients through the night and keep an eye on their vital signs

Be available if patients require help or medication at night

Make nights more comfortable and less confusing for patients

We Can Help You Find a Professional Job for a Night Owl

If you’re a night owl and you’d like a position that involves the evening hours, consider looking for a job with the help of a leading temporary staffing agency such as Allegiance Staffing. Temp jobs are a great way to try your hand at new positions, gain skills that you can carry with you into various careers, and decide what fields suit you best.

Feel free to check out our Jobs Board to find positions that are available in your area. You can also contact Allegiance to find out more about available temporary jobs near you. We look forward to helping you find a career path – not just any job – working at night!

Continue Reading

Training For Non-Trainers: How To Train People In 5 Steps

I spent 15 years teaching English as a foreign language. I leveraged my teaching skills to get my first job in the contact center industry as a training and quality manager.

Our leaders were very talented but had no idea how to train people.

Subject matter experts in IT companies had the same problem. They were the experts but had no idea how to teach.

Leaders train and develop their teams. The team delivers better results. Parents teach and bring up their children. Hopefully, they lead more fulfilling lives.

Teaching is a key leadership skill. It can be taught.

Teaching ranges from a five-minute session on how to do something to delivering a doctoral-level course.

The shortest lesson and the longest course have certain things in common.
Aims
Any unit of instruction needs a clear and precise aim.

Aims are best defined using “can-do” statements. They say: “By the end of this lesson/course, a participant can…”

You will have to ask yourself “What does ‘can do X’ mean?”

Your aim may be more complex than you thought. Instead of one lesson, you may need a course with multiple lessons and multiple aims.
Assumed/Required Knowledge
There’s nothing worse than teaching people what they know already. However, your training session will collapse if your trainees do not know the minimum required to understand your content.

Define what they need to know before they start. Ask yourself if your trainees have this knowledge.

Look at your aims and ask yourself what they need to know. If you are teaching someone to create and use formulae in spreadsheets, your trainees will need to know basic arithmetic.

If you are training people to play their part in a process, they will need to know something about the whole process. They will understand the importance of what they are doing and why they have to do it in a certain way. Without this, they have no reason to try and do it properly.
Structure
​A good training session needs “inputs” and “outputs.” A typical “death by PowerPoint” session is all inputs and no outputs. At most, trainees will remember five percent of it.

As a bare minimum, a training session should include the following:

A “Lead In”: The simplest is to tell participants what the session is about. You can also ask them what they already know about the topic, and what they want to learn. This way, you find out their expectations.

Input: An input session should be no longer than 20 minutes. That is the average human concentration span. For teenagers, even that can be a stretch. Active learning is better than passive learning. Consider using exercises where participants match rules to examples. When going through the answers, you explain the key concepts.

Output: This is the part most “trainers” forget! “Output” is an exercise or a test to see how much trainees have understood. Output activities may involve simulation exercises, role plays, or practical exercises. Trainees get the chance to “play” with their newfound knowledge in a realistic scenario. “Playing” is often very important to help trainees understand how to use what they have learned.

Delivery/Interaction With Trainees
Successful training is never one way. You adapt to the trainees. You need to watch how your trainees react to the content.

My philosophy is if my trainees don’t understand anything, it’s not their fault; it’s my fault. If they don’t understand, I haven’t done my job properly. This is an important mindset.

Frequent changes of activity are recommended to keep your trainees’ attention. Pair and group activities are also recommended. Trainees engage more actively with the content if they are working with another person than they do in a question-and-answer session with the trainer.

Trainees need frequent opportunities to ask questions. Trainees may not want to ask questions in front of the class, so you can stimulate questions by asking a few of your own. This is where concept-checking questions come in handy. They can often be “What happens if…?” or “Why do we …?” questions.
Evaluating Learning
Without evaluation, we do not know how successful our training is.

Many training courses limit their evaluation to a feedback form where trainees express their satisfaction. That does not tell us how well they understand and can use their newfound knowledge.

Where a training session contains an output activity, the simplest form of assessment is to see how well they complete the activity.

Other evaluations can include tests and quizzes. These can be gamified to make them entertaining rather than intimidating.

Looking beyond the end of the course, you can also ask trainees’ managers how much trainees have improved their performance based on the training they have received.
Next Steps
When you deliver your next training session or “knowledge transfer,” think about:

What must your trainees be able to do?

What do they need to know before they start? How do you know they have this knowledge?

How are you going to deliver your content?

How will you check your trainees’ understanding?

Once you’ve thought about these questions and delivered your training, get in touch with me and tell me how it went!

Further reading…

For more knowledge transfer techniques read:

Test-Teach-Test: A Quick And Effective Way To Plan Training

How To Conduct IT Training The Army Way

Continue Reading