Overview

Position Description Summary/Purpose:

The Goodwin University Admissions Department is seeking motivated individuals to join our team in assisting a diverse student population in attaining higher education. As part of our mission at Goodwin University, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential.

The admissions officer role is as unique as our student body. We actively seek candidates who are self-starters, intuitive, quick thinkers, multi-taskers, and problem solvers. As the liaison between the potential student and other university departments, an ideal candidate is one who is not afraid to ask questions, and advocates for their student in order to make their admissions experience as straight forward as possible.

If you enjoy working on a dynamic team, are goal oriented, thrive in a fast-paced environment, and are looking to make a difference in the lives of our hardworking students, we want to meet you! Join us in our commitment to fostering a culture and environment where you can make an impact on others, while feeling like you belong.

Essential Job Functions/Primary Responsibilities:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

  • Facilitates all enrollment activities for students pursuing enrollment into the University.
  • Build relationships with prospective students regarding program offerings and next steps for first-time students and/or transfer students.
  • Positively interact and assess student needs and present information to determine how Goodwin University may benefit a student’s personal, academic, and professional goals.
  • Conducts student interviews and collaborates with cooperating departments while offering extensive student service and support.
  • Pursues qualified candidates for enrollment with customer-centric follow-up from point of inquiry through enrollment.
  • Collects all necessary documents and paperwork toward enrollment including applications, transcripts, and immunization records.
  • Presents information on the process to apply for Financial Aid, schedules financial aid appointments, and acts as the primary liaison to the Financial Aid Office.
  • Meets/exceeds enrollment goals.
  • Be committed to serving a culture of diversity, equity, justice, and inclusion among students and staff.
  • Ability to communicate University values and mission effectively.
  • Conducts all work in a safe manner and all work safety practices are followed.

Other Functions:

  • Performs similar or related work as required, directed, or as situation dictates.
  • Continues professional development and training; keeps current with trends.
  • Assists other department staff as needed to promote a team effort.
  • Opportunities to occasionally represent the University at local fairs and events.

Knowledge, Ability and Skill:

  • Exceptional high touch customer service skills and high expectations for quality
  • Communication skills, including writing, and active listening skills
  • Collaborative skills
  • Problem solving skills
  • Knowledge of all University academic programs, policies and procedures
  • Proficient in MS Office and SonisWeb
  • Ability to work well in a fast-paced team environment
  • Excellent interpersonal skills and conscious awareness
  • Ability to handle confidential information
  • Ability to represent the University positively with student-centered focus

Education, Training and Experience:

  • Bachelor’s degree
  • 6 months of customer service/sales experience OR experience with admissions in a post-secondary educational environment.

Additional Information:

  • Work-Life balance with a Hybrid Work Schedule (some Saturdays)
  • Employee Education Benefits
  • Paid Time Off
  • 401K (with matching contributions)
  • Medical, Dental, Vision
  • Voluntary Life Insurance
  • Employee Assistance Programs
  • In-house professional development

Physical and Mental Requirements:

Work Environment
None
Under 1/3
1/3 to 2/3
Over 2/3

Outdoor Weather Conditions
X

Work with fumes or airborne particles
X

Work near moving mechanical parts
X

Risk of electrical shock
X

Vibration
X

Physical Activity
None
Under 1/3
1/3 to 2/3
Over 2/3

Standing
X

Walking
X

Sitting
X

Talking & Hearing
X

Using hands/fingers to handle/feel
X

Climbing or balancing
X

Bending, pulling, pushing
X

Driving
X

Lifting Requirements
None
Under 1/3
1/3 to 2/3
Over 2/3

Up to 10 pounds
X

Up to 25 pounds
X

Up to 50 pounds
X

Up to 75 pounds
X

Up to 100 pounds
X

Over 100 pounds
X

Vision Requirements:

X Close vision (i.e. clear vision at 20 inches or less)

_ Distance vision (i.e. clear vision at 20 feet or more)

_ Color vision (i.e. ability to identify and distinguish colors)

_ Peripheral vision (i.e. ability to observe an area that can be seen up and down or

left and right while the eyes are fixed on a given point)

_ Depth perception (i.e. three-dimensional vision, ability to judge distances and

spatial relationships)

___ No special vision requirements

(This job description does not constitute an employment agreement between the employer and employee. It is used as a guide for personnel actions and is subject to change by the employer as the needs of the employer and requirements of the job change.)