You have goals, dreams, hobbies and things you’re passionate about.

What’s Important to You Is Important to Us

We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we’re looking for team members who are passionate about our mission—making a difference in military members’ and their families’ lives. Together, we can make it happen.

Don’t take our word for it.

  • Military Times 2021 Best for Vets Employers
  • WayUp Top 100 Internship Programs
  • Forbes® 2022 The Best Employers for New Grads
  • Forbes® America’s Best Employers
  • Newsweek Top 100 Most Loved Workplaces
  • Fortune Best Workplaces for Women
  • Fortune 100 Best Companies to Work For®
  • Computerworld® Best Places to Work in IT

Basic Purpose

Analyze organization-wide risks and develop cross-functional plans to mitigate business risks related to the continuity of credit union operations. Develop and maintain business continuity solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and recovery procedures. Plan, conduct, and debrief regular exercises to test the adequacy of existing plans and strategies, updating procedures and plans.

Working Conditions

  • On call 24/7 for emergency


  • Analyze impact on, and risk to, essential business services or information systems to identify acceptable recovery

time periods and resource requirements

  • Perform critical business process dependency mapping to ensure critical dependencies (technology, facilities,

supply chain, employees) recovery capabilities meet the business needs of Navy Federal

  • Serve as the senior resource/liaison to collaborate with business units to develop technical requirements and

coordinate with ISD to ensure technical recovery strategies meet business objectives

  • In a relationship management capacity, provide guidance and direction to business areas to ensure their business

continuity management processes align with enterprise wide business continuity management program

  • Promote organizational awareness of Business Continuity policy, standards, plans, and processes
  • Ensure that robust, action-oriented and exercisable business continuity plans exist for all business areas
  • Lead the planning and facilitation of Business Continuity Testing, Training, & Exercising (TT&E)
  • Create scenarios to re-establish operations from various types of business disruptions
  • Coordinate testing scenario exercises with recovery teams; ensure validation of business/product/location impact

analysis and recovery requirements across business units and technology platforms; identify any gaps or risks

  • Support organization’s recovery efforts for employee safety and implementation of planned responses in the

event of disaster

  • Develop and maintain automated systems designed for managing and documenting business continuity plans
  • Monitor developing emergencies in all regions where Navy Federal operates and advise management of potential

operational losses and alternate strategies; plan and coordinate responses with appropriate business units

  • Develop and implement recovery plan training programs, driving visibility and importance of departmental


  • Establish and maintain critical third-party relationships incorporating Continuity Planning and coordination of

third party due diligence activities

  • Assist recovery support and business resumption staff during a disaster in the implementation of response and

alternate operating strategies

  • Ensure business continuity and recovery plans maintain regulatory compliance with NCUA and Federal Financial

Institution Examination Council

  • Maintain knowledge on current and developing industry practices, trends and technology
  • Serve as system administrator for business continuity applications
  • Perform other duties as assigned


  • Demonstrated experience in business risk analysis, recovery requirements analysis, and/or emergency


  • Experience in planning for, response to, recovery from, and mitigation for natural, man-made and technological


  • Demonstrated knowledge and understanding of data center operations and telecommunications networks
  • Demonstrated experience designing business processes and recovery plans
  • Ability to effectively present in front of employees at all levels of the organization, including senior leadership
  • Strong research, analytical, and problem solving skills, including exercising initiative and good judgment
  • Demonstrated proficiency in researching, interpreting and applying regulations
  • Ability and willingness to travel to, and work at, various Navy Federal locations if required.
  • Ability to assimilate and simplify complicated issues and present findings/conclusions clearly and concisely
  • Experience developing and documenting procedures
  • Strong interpersonal, verbal, and written communication skills
  • Proficiency using PCs including word processing, spreadsheet, database, presentation, and project management applications
  • Experience with the Fusion Framework System or other automated business continuity planning tool
  • Experience with Everbridge Mass Notification or other automated emergency notification system
  • College Degree in Emergency Management, Business Administration, Information Technology, or related fields
  • Act as Manager, Business Continuity in their absence or as requested

Desired Qualifications

  • Certified Business Continuity Professional, Certified Emergency Manager, Project Management Professional
  • Knowledge and understanding of Navy Federal’s objectives, functions, policies, products, and services
  • Great communication skills
  • Business Continuity experience

Hours: Monday – Friday, 8:00AM – 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee’s leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Salary Range: $104,500 – $146,300 annually

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Posting End Date: 01/24/23

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability


Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.