Overview

Duties

  • Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient’s eligibility for treatment. Schedules appointments for eligible patrons.
  • Updates the existing medical file or collects sufficient information to prepare new file. Provides concise accurate information to veterinary care provider on nature of the visit.
  • Receives payments for services rendered. Balances cash and checks daily and makes daily bank deposit.
  • Monitors and replenishes inventory.
  • Maintains reception and exam rooms to ensure cleanliness. Spot cleans if necessary.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card is required
  • Meet qualification/eligibility/background requirements for this position
  • A one year probationary period may be required
  • Ability to work occasional Saturdays for special events
  • Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
  • Successful completion of all mandated immunizations.
  • Federal agencies will request information regarding the COVID-19 vaccination status of applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.

Qualifications

Minimum Qualifications:

  • Ability to communicate orally and deal effectively with people of diverse backgrounds.
  • Basic computer skills to include proficiency in Microsoft Suite or equivalent, ability to use point of sales software.
  • Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately.
  • Typing proficiency – 40WPM.

Highly Preferred:

  • Ability to lift 40 lbs and long periods of standing, restraining, kneeling, reaching and sitting, etc.

ADDITIONAL DUTIES/CONDITIONS OF EMPLOYMENT ARE OUTLINED IN PD #20149.

The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is defined as KANEOHE and surrounding area within 50-mile radius; in addition to, you are considered eligible if one of the following applies: 1) you live outside of this area and are able to commute to work on a daily/as needed basis, 2) you are able to relocate yourself on your own expenses, 3) you are an involuntarily separated military member, or 4) you are a military spouse relocating to this installation. Eligibility begins 30 days before the military sponsor’s reporting date at the new duty location.
  • (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration).

Salary Information:
Hourly rate is:
NF-02 $15.00ph

Manual Applications:

  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 4:00pm EST (Monday -Thursday) or 3:00pm EST (Friday) on the closing date of the announcement in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.

Allowances, Incentives, and PCS Costs:

  • Allowances, differentials, or incentives will not be paid.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government’s interest.

Please check out our Applicant Information Kit:

  • It contains additional information applicants may find useful when applying for our jobs (To view kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf).

Scheduling Information:

  • Below defines theemployment category for this position:

    – Flexible/Intermittent (00 guaranteed hours per week however may be scheduled to work between 0-40 hours per week based on mission needs)

  • Work schedule to be determined after hire.

Other:

  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.

  • Benefits

    Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated on the following competencies: Minimum Qualifications, Conditions of Employment, Highly Preferred Criteria, and Integrity Certification.

Applicants can claim the following eligibilities:

  • NAF Preference – Involuntarily Separated From the Military
  • NAF Preference – Spouse Employment Preference (SEP)
  • NAF Priority Consideration – Business Based Action
  • NAF Priority Consideration – Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration – Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration – Outside Applicant Veteran (OAV)
  • NAF Priority Consideration – Parent of a Veteran (OAV)
  • NAF Priority Consideration – Spouse/Widow(er) of a Veteran (OAV)

If claiming Spousal Preference, please upload a copy of the sponsor’s PCS Orders listing the applicant by name. If the PCS Orders do not list the applicant by name, please upload a copy of the applicant’s marriage certificate to further validate the eligibility claim.

Qualified Preference-eligible candidates (e.g. Military Spouse Preference, Involuntarily Separated Military Preference) meeting the highly preferred criteria will be referred to management first.

If an additional list is required, Non-Preference Eligible Candidates who meet the minimum qualifications and meeting the highly preferred criteria will be referred to management.

Lastly, if no selection was made off of the previous lists, management may make selections for candidates meeting the minimum qualifications only.

  • Benefits

    Review our benefits

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.

    The following documents must be submitted with your application:

    • Resume

    Optional: Job Application (DA Form 3433) will accepted in place of a Resume.

    The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:

    • Cover Letter
    • DD-214/ Statement of Service
    • DA Form 3433
    • DA Form 3434
    • ISMP Card for Involuntarily Separated Military Personnel
    • OAV Spouse/Parent Documentation
    • PCS Orders
    • Proof of Marriage Status
    • Resume
    • Separation Notice (RIF)
    • SF-50/ Notification of Personnel Action
  • How to Apply

    You may submit your application package using one of the two methods identified below:

    • Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Identification Number (VIN). Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
    • Manually: Please refer to the “Additional Information” section of this announcement for instructions.

    Agency contact information

    APG NAF HRO GVMP/FSH

    Phone

    4102785361

    Fax

    4102781179

    Email

    usarmy.apg.chra-ne.mbx.naf-vet-services@mail.mil

    Address

    AV-NAF-W03HAA US ARMY PUBLIC HEALTH CENTER
    Do Not Mail
    Aberdeen Proving Ground, MD 21005
    US

    Next steps

    Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

The following documents must be submitted with your application:

  • Resume

Optional: Job Application (DA Form 3433) will accepted in place of a Resume.

The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:

  • Cover Letter
  • DD-214/ Statement of Service
  • DA Form 3433
  • DA Form 3434
  • ISMP Card for Involuntarily Separated Military Personnel
  • OAV Spouse/Parent Documentation
  • PCS Orders
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action

Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

US Citizens and Eligible Non US Citizens within the commuting area of KANEOHE,HI.