About YWCA South Hampton Roads
YWCA South Hampton Roads (YWCA SHR) is the oldest and largest multicultural women’s organization in the world. YWCA SHR is dedicated to the fullness of its mission to eliminate racism, empower women and promote peace, justice, freedom and dignity for all.

Serving approximately 8,000 individuals each year, YWCA SHR is a source of strength, courage and empowerment for women and families facing crisis. We are a community catalyst for meaningful change and the advocate for shaping vital impact through quality services responding to the critical needs of survivors of sexual violence and domestic violence. YWCA SHR works across racial, gender, religious and social lines with organizations-partners in all sectors to educate about disparities, advocate for change and provide resources and tools to dismantle oppressive systems.

YWCA SHR is in the midst of a rapid transformation from a well-established direct service provider for women and families facing crisis to an organization working at the intersection of eliminating racism, empowering women and standing up for social justice, helping families and strengthening our community.

About the Position

Under general supervision of the Senior Director of Programs, responsible for the overall Clinical supervision of YWCA SHR Counselors and Counseling Interns.


The essential functions include, but are not limited to the following:

  • Supervise clinical staff and interns, manage counselor caseloads and provide consultation, guidance, and instruction to counselors and counseling interns to encourage continual improvement in performance and clinical development.
  • Recruit, interview, select, train, manage and retain graduate level, clinical interns, and counseling department staff.
  • Provide initial training and orientation as well as on-going leadership and support to all members of the clinical department to ensure that they have the tools necessary to carry out their job responsibilities.
  • Ensure staff documentation meets the criteria for appropriate level of care according to clinical, funding and billing and that all reports and documentation are completed in a timely manner and audit.
  • Compile, write, complete and submit any quarterly/annual grant reports and grant applications within the Counseling Department and ensures department goals are met.
  • Ensure facilitation of crisis intervention through individual counseling to victims. Facilitate support groups for victims of interpersonal violence working occasional evenings to accommodate client’s needs.
  • Provide long-term therapy to YWCA clients, maintaining appropriate client records.
  • Ensure clinical staff remains informed of policy and regulatory changes and updates staff on changes as appropriate.
  • Maintain client case records within electronic case management, scheduling software, and any data/grant management software as required by the agency and in accordance with ethical guidelines, policy, and procedures.
  • Maintain department budget and ensure all financial documents are submitted according to YWCA-SHR policy.
  • Attend staff meetings, volunteer in-service training, leadership meetings, and attend related professional activities as assigned.
  • Intervene as necessary on issues relating to client complaints, concerns and operational issues.
  • Serve as department staff back-up according to the weekly rotation schedule.
  • Facilitate training and outreach education to the YWCA staff as needed as well as the community on topics related to the mission of the YWCA.
  • Performs other duties as assigned.


We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

Minimum Requirements

Education and Experience

  • Master’s degree in Counseling, Social Work or related human services field on the clinical track, required.
  • Must hold a Virginia an active, unrestricted LPC/LCSW in Virginia
  • Must provide a copy of License, certifications, Liability Insurance Coverage (if applicable) and all Graduate Level transcripts.
  • Must have three (3) semester credit or four (4) quarter credit hours in supervision, or at least 20 hours of continuing education in supervision OR ability to obtain hours within 90 days of employment.
  • Must have at least two (2) years of experience working with adolescents who have mental health, trauma and/or co-occurring disorders.


  • Must be 18 years of age
  • Must complete the training programs of YWCA SHR
  • Must complete a successful background check

Skills and Competencies

  • Must have experience providing clinical supervision, required.
  • Demonstrate proficient knowledge of diagnostic and clinical treatment skills.
  • Demonstrate proficient knowledge of interpersonal violence, trauma and a strong commitment to ending violence against women.
  • Demonstrate exemplary, effective crisis intervention and counseling skills and the ability to facilitate groups.
  • Must possess strong organizational skills.
  • Demonstrate the ability to function as a part of a team with co-workers.
  • Demonstrate the ability to work well with people of various ethnic, racial and socio-economic backgrounds.
  • Demonstrate the ability to communicate clearly and effectively both verbally and in writing.
  • Must be able to successfully pass a Criminal Background Check.
  • Must complete the orientation training program of the YWCA.
  • Must be able to work independently and manage multiple priorities.
  • It requires a willingness to work and travel alone.
  • Travel is required and access to reliable transportation is essential.


The Resident Services Assistant is expected to model YWCA SHR Core Values:

  • Compassion
  • Honesty
  • Integrity
  • Ownership
  • Responsibility
  • Empowerment

WORKING CONDITIONS: Work is performed in a typical office environment with a high standard of confidentiality. The Clinical Manager position is only required to be in the office during supervision meetings with counselors.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. While performing the duties of this job, the employee is required to: Frequently walk, use hands to finger, handle or feel objects, tools, or controls, and talks or hears. Often required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, bend, squat or crawl. Ability to lift and carry up to 20-25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is moderately loud. Physical capability to effectively use and operate various items of office related equipment, such as but not limited to, a personal computer, calculator, copier, and fax machine.


Position will be open until filled. Interested applicants are requested to submit cover letter and resume to job posting at www.ywca-shr.org


YWCA SHR is an Equal Opportunity Employer. ADA requires YWCA SHR to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.