Permanent appointment: Reachable on the Collection and Civil Prosecution Specialist 1 eligible list OR eligible to transfer.

Provisional appointment:
Either 1. an associate’s or higher degree in legal assistant/paralegal studies or law from a regionally accredited college or university accredited by the Accrediting Council for Independent Colleges and Schools (ACICS) or one cited by the American Bar Association (ABA) as following acceptable practices;

Or 2. completion of a legal assistant/paralegal studies non-degree certificate program where the certificate was issued by a regionally accredited or ACICS accredited college or university or one cited by the American Bar Association as following acceptable practices;

Or 3. two years of full-time experience in the collection of debts. Examples of acceptable experience includes but are not limited to: experience with substantial responsibility for communicating with debtors by telephone and in writing to collect debts; communicating with clients by telephone and in writing; locating debtors through skip tracing or other means; calculating debts which may include various interest amounts, service and/or penalty charges; adjusting accounts where necessary; and negotiating debt payment schedules;

Or 4.two years of full-time experience as a Legal Assistant.

Non-Competitive promotion:
If the number of interested candidates is three or fewer, a competitive examination will not be held and the agency, at its discretion, may nominate a qualified employee for non-competitive promotion under Section 52.7 of the Civil Service Law. Permanent appointments may be made by applicants who meet the position’s minimum qualifications if all requirements of a non-competitive promotion are met. To be eligible for a non-competitive promotion, individuals must be an employee of the Office of the Attorney General and have at least one year of permanent competitive or 55b/c service as a Legal Assistant 1 (Spanish Language), Legal Assistant 1, or Office Assistant 3.

Duties Description
  • Analyze NYS Veterans’ Homes accounts for both write off and collection. Responsible for performing the following tasks in an efficient and accurate manner:

o Keep current with Medicaid and Medicare requirements for reimbursement for nursing home care.
o Communicate with debtors and their representatives by telephone and in writing and maintain accurate records of said communications.
o Meet with supervisor to discuss collection strategies.

  • Initiate collection efforts by performing, as well as following up on, the following tasks in an appropriate, timely, organized and accurate manner:

o File claims against an estate.
o Determine the appropriate Public Administrator, refer and supply necessary information.
o Prepare demand letters, restraining notices, information subpoenas and judgments. Research available assets including conducting real property searches, requesting appraisals, and utilizing internet resources.
o Contact local Social Security Department and facilitate approval of Medicaid.
o Contact other sources of potential benefits of debtor including, but not limited to, Pension, Social Security and Federal Veteran benefits.

  • Account for all collections related to referred accounts and completes bills to submit. Prepare, on a monthly basis, detailed reports depicting collection efforts and collections on files in an accurate and timely manner.

  • Act as a liaison with nursing home staff regarding the status of files and securing relevant information and documentation in pursuit of collection activities.
  • Provide responsive and informed assistance to staff in the daily handling of cases and assist attorney as needed.
Additional Comments

Candidates from diverse backgrounds are encouraged to apply. The OAG is an equal opportunity employer and is committed to workplace diversity.

Per Office of the Attorney General policy, confirmation of vaccination status is a condition of employment for this position. If you are not fully vaccinated, you will be required to provide negative COVID-19 test results once weekly. The agency will consider religious and reasonable accommodations.