Position Summary

The Special Events Coordinator is responsible for supporting the Special Events team with promoting and coordinating private and internal events. This individual will have a proven record of exemplary high-level customer service and have a strong desire to execute highly successful events. This position requires independent judgment as well as project management skills (supervising all event details and the event team during event execution). Required client interaction including in person & virtual client planning sessions& meal tastings as well as heavy email correspondence.

Excellent follow up, time management and organizational skills are required. This position requires proficiency with the Event Management System (EMS) database for scheduling and tracking event details and must be able to multi-task in a fast paced environment while projecting a positive professional attitude. Regular weekend and evening work will be required. The Special Events Coordinator reports to the Special Events Manager and works in collaboration with Culinary Services, Marketing, Facilities, Education, Advancement, Security, Retail, Finance, Membership and Guest Services.

Principal Responsibilities (Essential Functions)

  • Design and plan events including private events and as assigned, working within clients expectations and budget

  • Areas of Specialty will include but not limited to: Heavily focused on Weddings, Corporate, Community Engagement, Non Profit, VIP & Stakeholder requests.

  • Liaison with service providers and vendors to ensure successful events

  • Facilitate any and all pertinent documentation for private and internal events (Banquet Event Orders, third-party rental orders)

  • Collaborate with Culinary Services, Education, Advancement, Security and Facilities to ensure events run smoothly and are supportive of the overall mission of Crystal Bridges

  • Coordinate with SE Team and other Museum Departments (Culinary, Special Event, IT, Facilities, etc.) as required for event

  • Serve as on site coordinator at special events, ensuring that events run smoothly and follow museum guidelines

  • Train special event coordinators as well as other internal users as needed

  • Follow up with clients after events have taken place to ensure customer satisfaction and cultivation for future events

  • Track and report on client progress and event status at team meetings

  • Assist Manager in the development of department processes and procedures


Minimum Qualifications

Education, Training, and Traits:

  • Minimum three years experience in event planning in a hotel/resort, convention center or corporate environment

  • Working knowledge of food and beverage services is required

  • Valid Drivers License

Skills and Abilities:

  • Highly organized with great attention to detail

  • Outstanding customer service skills with excellent follow up

  • Ability to work well with public guests and internal personnel

  • Experienced Microsoft Word, Excel, and PowerPoint user

  • Ability to learn and use EMS software

  • Ability to manage resources and time efficiently

  • Ability to prioritize multiple projects

  • Ability to be flexible and resourceful

  • High level of independent judgement, displaying an ability to understand and maintain the highest levels of confidentiality and discretion

  • Excellent interpersonal communication and problem solving skills

  • Believe in the Museum as a cause for social good and a positive, dynamic force for economic growth

In regard to education and experience, an equivalent combination of relevant education and/or experience will satisfy the minimum requirements.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands: In the work environments described below, position requires working at desk/workstation and utilizing a computer and telephone for prolonged periods of time, good eye/hand coordination, verbal and written conversation with others, walking, standing, lifting/carrying (up to 20 pounds). Vision abilities required by the job include close vision.

  • Work Environment: Work will be performed in an office environment and in museum spaces as necessary. The noise level in the work environment is usually low to moderate.

About Crystal Bridges

The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding American art. Crystal Bridges was founded in 2005 as a non-profit charitable organization by arts patron and chair of the museums board of directors, Alice Walton. Since opening to the public on 11-11-11, the museum has welcomed more than 5 million visitors and garnered 15,000 membership households. Some 280,000 school children have participated in the Willard and Pat Walker School Visit program, which provides educational experiences for school groups at no cost.

Crystal Bridges takes its name from a nearby natural spring and the bridge construction incorporated in the building, designed by world-renowned architect Moshe Safdie. A series of pavilions nestled around two spring-fed ponds house the galleries and amenities such as a restaurant, museum store designed by architect Marlon Blackwell, and a library featuring more than 50,000 volumes of art reference material. In addition to the museums architecture, a Usonian house designed by Frank Lloyd Wright was preserved, acquired, and moved to the museum grounds in 2015, and a rare Buckminster Fullers Flys Eye Dome was installed in 2017, both providing access to American architectural masterworks in a natural setting.

Sculpture and walking trails link the museum’s 120-acre park to downtown Bentonville, Arkansas. A new entrance, elevator tower, and pedestrian bridge was added to the north side of the building in 2017, increasing access to the museums north lawn and newly enhanced North Forest Trail. More than 600,000 visitors a year utilize the museums five miles of walking trails.

Crystal Bridges permanent collection spans five centuries of American artworks from early American to the present, and is always free to view. Crystal Bridges is committed to telling broad and inclusive stories by acquiring and showcasing the highest quality works by artists underrepresented in art history and conventional museum frameworks. Works such as Asher B. Durands Kindred Spirits, Gilbert Stuarts George Washington, and Georgia OKeeffes Jimson Weed are displayed alongside contemporary artists such as Kerry James Marshall, Maya Lin, Fritz Scholder, Jaune Quick-To-See-Smith, Felix Gonzales-Torres, and Amy Sherald represent some of the finest achievements in American art. The collection continues to grow, while the museum also offers temporary exhibitions that complement the collection and can also reveal arts connections to equality and justice.

Crystal Bridges provides year-round programming for all ages. In 2019, more than 800 public programs and events were offered, including lectures, performances, classes, and continuing education for K-12 teachers. Crystal Bridges stays connected online with the full collection available via eMuseum, an award-winning app, a podcast called Museum Way, all available for free, and many of the museums lectures such as the Distinguished Speaker Series are on Crystal Bridges YouTube channel. An online-learning initiative provides opportunities for students and teachers with arts-based courses, as well as SmartHistory with arts history videos and essays. Crystal Bridges also offers two research fellowship programs. The Tyson Scholars in American Art program encourages and supports full-time scholarship that seeks to expand boundaries and traditional categories of investigation into American art and visual culture. The Reese Teacher Fellowship provides for research into the development of interdisciplinary connections between American art and core curriculum subjects of language arts, history, social studies, and the sciences. In addition, Crystal Bridges administers the awarding of the Don Tyson Prize, an unprecedented award recognizing significant achievements in the field of American art. Additional information about Crystal Bridges is available online at CrystalBridges.org.

About the Momentary

The Momentary is a new contemporary art space that opened to the public on February 22, 2020, in downtown Bentonville, Arkansas. A satellite to Crystal Bridges, the Momentary presents visual, performing, and culinary arts. The mission of the Momentary is to champion contemporary arts role in everyday life and explore the unfolding story of contemporary American arts in an international context by actively commissioning and exhibiting outstanding works that explore new ideas and inspire action. The Momentary was founded by the Walton family, based on the vision of Tom, Olivia, and Steuart Walton. The Walton Family Foundation is supporting this project as a way to enhance the quality of life in Northwest Arkansas. The Momentary welcomes all with free general admission. Additional offerings include an artist-in-residence program, culinary experiences including an Onyx Coffee Lab, indoor and outdoor gathering spaces, an outdoor festival space, and a gift store. For more information, visit theMomentary.org. The Momentary is located at 507 SE E Street, Bentonville, Arkansas 72712.