Dean of Enrollment Services and Support Programs

San Mateo County Community College District

Posting Number: 20141399S
Department: Enrollment Services CA (DEPT)
Location: Caada College
Position Number: 3A0022
Percentage of Full Time: 100%
FLSA: Exempt (does not accrue overtime)
Months per Year: 12
If other, please specify:
Salary Range:
Min Salary: $169,668 (annual)
Max Salary: $215,580 (annual)
Position Type: Administrative/Supervisory Positions

Who We Are:
The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the Districts Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The Districts “Students First” Strategic Plan is focused on “Student Success, Equity and Social Justice.” We provide students with a rich and dynamic learning experience that embraces differences – emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our team at San Mateo County Community College District, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, classified staff, administration, students and community partners.

The College and the District:
Caada College is part of the San Mateo County Community College District and is designated as both a Hispanic Serving Institution (HSI) and an Asian American and Native American Pacific Islander Serving Institution (AANAPISI), enrolling approximately 10,000 students each academic year. Caada College has a diverse student population that reflects the communities that it serves. For more than 50 years, Caada College has provided enriching educational opportunities for the residents of San Mateo County. With the support and guidance from award-winning faculty and staff, residents can pursue certificates and degrees for career training or for transfer to four-year colleges and universities. Located in the heart of the Silicon Valley, Caada College offers hundreds of day, evening, and weekend courses in more than 40 quality instructional programs with a variety of innovative student support services. Detailed information about the student population, including data related to student success, can be found on Caada Colleges Office of Planning, Research and Institutional Effectiveness (PRIE) website.

Who We Want:
We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps. The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals. More details about our commitment to these values can be found in our District-wide commitment to social justice.

The Position:
Responsible to the Vice President of Student Services for the coordination, integration, and supervision of student admission and enrollment, registration and records policies and services, financial aid, special programs (i.e. Health Center, Dream Center, Veterans Services, SparkPoint), and/or other key areas of student services as assigned. The Dean ensures that the various enrollment services units and other College departments collaboratively produce program outcomes that bring integrated services to students and the community.

Duties and Responsibilities:
The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

  • Plan, provide leadership for, organize and direct the establishment of an organizational culture based on strong team-building and systematic collaboration among student and college services, such as student admissions, enrollment, registration and records, financial aid, special programs, and/or other key services as assigned
  • Collaborate with other College and District administrators in order to plan and implement policies, procedures, programs, and activities that demonstrate quality consistent service to students
  • Collaborate with information technology staff and other staff to promote and expand the use of technology in the delivery of registration and enrollment, financial aid, reporting, and other services and programs
  • Serve as technical advisor to review and resolve matters of regulatory interpretation related to the enrollment services and financial aid units
  • Direct and participate in researching, compiling data for, and preparing special and regular reports, including annual program plans, editing information for the catalog and schedule of classes, and regulatory audits most often associated with financial aid and student records
  • Review petitions seeking waivers, approvals, and determents
  • Plan and administer department and program budgets, including grant and other externally funded budgets; analyze and recommend changes to staffing levels as needed
  • Use a computer database and a variety of computer software to set-up, access, track and report on student, departmental, financial, statistical, and other data. Supervise the set-up and maintenance of student, faculty, budgetary, categorical funding and other online and manual records
  • Serve as the Section 504/Americans with Disabilities Act (504/ADA) Coordinator and conduct investigations to all related complaints
  • Write grant proposals, manage Division grants, and prepare required reports
  • Serve on designated College and District committees
  • Serve as a member of the College Management Team
  • Participate as a member of select Division, College, and District committees
  • Train, direct, supervise, and evaluate the work of all academic and classified staff in the department, including day, evening, weekend, and summer services; direct the tenure review process and evaluation processes for all Division faculty and staff
  • Provide leadership that instills a spirit of innovation and high standards of individual performance
  • Carry out assigned roles and responsibilities as assigned in the College Emergency Operations Plan
  • Perform other duties as assigned

Minimum Qualifications:

  • Possession of a Masters degree or above OR the equivalent
  • One year of formal training or leadership experience reasonably related to the managerial assignment
  • Demonstrated successful leadership in developing institutional cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff

Physical Requirements:
This classification requires sitting for extended periods of time, pushing and pulling, and visual acuity. The ability to type, use phone, stand intermittently, walk, bend and stoop, occasionally lift, carry, push, pull or otherwise move objects of light to moderate weight, work at a computer, including sitting and viewing a monitor for various lengths of time, repetitive use of keyboard, mouse or other control device, dexterity of hands and fingers to operate keyboard, ability to communicate and provide information to others; ability to operate a motor vehicle and drive to off campus locations in order to perform the essential functions.

Equivalence to Minimum Qualifications:

Knowledge, Skills and Abilities:

  • Knowledge of state and federal laws, such as Title 5 and the Education Code, as well as policies, programs, regulations and services related to student recruitment, admissions, enrollment, retention, financial aid, matriculation, and records management
  • Skill in budget development, maintenance, and reporting related to general fund, grants, and other externally-funded resources
  • Skill related to involvement, initiative, and leadership in student services activities
  • Ability to think creatively, be visionary, and be proactive in making improvements and resolving problems in a collaborative effort to promote student services programs of the highest quality
  • Ability to elicit and coordinate recommendations from Division faculty and staff, and ability to represent effectively the Division and its goals at College and District levels
  • Skill in oral and written communication, including public speaking and complex reports
  • Skill in research, data analysis, and interpretation of complex, multi-layered data to draw conclusions
  • Skill in training, directing, supervising and evaluating of the work of others
  • Evidence of organizational skills, including prioritization and delegation
  • Knowledge of accreditation standards and their implementation
  • Successful experience in grant writing and management
  • Demonstrated ability to form and maintain community and industry partnerships
  • Proficiency in the use of a variety of computer software and databases, including technology related to student and other educational services
  • Ability to establish goal-oriented team building and maintenance of effective collaborative working relationships with others
  • Skill in building equity-minded language that is respectful and inclusive of people at various levels within organizations who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds

Preferred Qualifications:

Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Optional tax-deferred flexible benefit 403(b) and 457 plans are also available. Academic managers participate in the State Teachers Retirement System, a defined-benefit retirement plan through the State of California. Employees may also be eligible for various first-time homebuyer programs.

Open Date: 08/30/2022
First Review Date: 10/04/2022
Close Date:
Open Until Filled: Yes

Special Instructions Summary:
Required Application Materials All applicants are required to submit:

1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).

2. A resume that details all relevant education, training, and other work experience.

3. A cover letter of no more than 3 pages that addresses the applicants cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff as well as the applicants qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.

Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

For questions related to this posting, please contact:
SMCCCD Office of Human Resources
3401 CSM Drive
San Mateo, CA 94402
Tel.: (650) 574-6555
Fax: (650) 574-6574
Email: smccdjobs@smccd.edu
Web Page: https://smccd.edu/humanresources/

Conditions of Employment:
Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)
Foreign Education completed outside of the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs in order for it to be considered for the satisfaction of minimum qualifications. Foreign transcripts must be translated and evaluated by a U.S.-based credentials evaluation service. The District currently accepts evaluations from agencies approved by the California Commission on Teacher Credentialing.

2. Submit verifications of prior employment

3. Satisfactory references

4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.

5. Present original documents for proof of eligibility to work in the United States

6. Approval of your employment by the SMCCCD Board of Trustees

7. Provide a certificate of Tuberculosis exam for initial employment.

8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.