$104,660.00 – $139,580.00 Annually


185 Kneeland Street, Boston

Job Type


Remote Employment



MBTA – Safety

Job Number






Union Affiliation


Safety Sensitive

This is a Safety Sensitive Position. Incumbents will be subject to periodic random drug & alcohol testing.

Essential Classification

During declared States of Emergencies, employees working in this classification are required to report to work for their assigned work hours or as directed by supervisory personnel.

COVID-19 Vaccination Requirement:

All MBTA employees are required to be fully vaccinated against COVID-19 and demonstrate, at appropriate intervals, that they have received all subsequent doses (“boosters”) of the COVID-19 vaccine as recommended by the CDC’s Advisory Council on Immunization Practices and as those recommendations may be updated.

Job Summary

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. The Deputy Director of Safety Investigations, under direction of Safety Management Leadership designs, implements, and monitors the Authority’s safety program, policies, and procedures.

This role is also responsible for implementation, oversight and enforcement of workplace safety programs and regulations. Deputy Director Safety Investigations also leads parts of and supports multiple critical initiatives for regulatory compliance including Safety Management System (SMS) implementation, internal safety audits, and corrective action plan (CAP) tracking and verification with both state and federal regulators. Manages a team of safety professionals.

Duties & Responsibilities

  • The MBTA Safety Plan and FTA regulations (220 CMR 151 and 49 CFR 673) including supporting implementation and management of SMS
  • Provide workplace safety oversight and implement safety programs and bulletins to comply with Massachusetts Department of Labor Standards (DLS) and US

Safety Investigations

  • Respond to incidents and accidents, assessing safety and oversee investigations and safety actions
  • Write, investigate, manage, review, comment, contribute, and approve safety assessments and hazard analysis reports
  • Review and contribute to the accuracy of DPU investigative reports for Operational content (E&M and Transportation)
  • Coordinate and review accident investigations and employee injury investigation reports for the Department of Labor Standards (DLS), as needed
  • Chair, Co-Chair, and Liaison for multiple task teams, committees, and working groups as needed including the Bus Accident Reduction Committee (BARC), Transportation Safety Management Working Group (T-SMWG), ROW Access Committee, Code 1 Task Force, BFD Coordination Committee, and Safety & Operations Coordination Meeting.


  • Monitor and ensure organizational activities are conducted in accordance with federal, state, and local regulations, rules, and guidelines and industry best practices for safety, including OSHA Standards
  • Create Corrective Action Plans and coordinate with the appropriate departments and regulators to track and close
  • Act as a point of contact (POC) for the State Safety Oversight Agency (SSOA) the Department of Public Utilities (DPU) regarding field response, incident investigations, information requests, and regular meetings
  • Serve as lead safety transit expert that ensures compliance with t
  • Occupational Safety and Health Administration (OSHA) regulations and standards
  • Participate in regular reviews and revisions of the MBTA Safety Plan and other high-level program documents, on an annual, as needed, and ongoing basis

Safety Promotion & Training

  • Promote safety in the field to the front-line employees which includes receiving safety concerns, distribution of Safety Flashes, promotional safety items and promoting the Employee Safety Reporting Program
  • Manage, create, review, assist, and implement safety-related training throughout the organization
  • Create and deliver training documents including: Safety Flashes, SOPs on Transit related responsibilities, ROW safety, On-Call field response, Special Event duties, and Safety Rules Compliance Program (SRCP) practical training
  • Deliver technical field training for MBTA Safety staff and management including but not limited emergency response, Right of Way (ROW) hazards, proper safety promotional activities, safety assurance activities, and incident investigation

General Safety Management

  • Manage a team including recruiting, training, development, and discipline
  • Participate in the department’s budget committee to develop, administer, maintain, and oversee the department’s annual budget; make recommendations and forecasts for future funds needed for staffing, equipment, materials, and services
  • Coordinate with transit department heads and MBTA Safety management to review DPU monthly and quarterly meetings and agendas
  • Serve as a Transit SME that updates policies, creates internal standard operating procedures, and manages/oversees staff during operational events
  • Create, review, and distribute major event staffing plans (including but not limited to parades, holidays, and response to major incidents)
  • Respond, either directly or through others, to emergencies twenty-four (24) hours per day, seven (7) days per week
  • Travel to work sites and to assist at emergencies and/or events as needed
  • Perform related duties and projects as assigned

Minimum Requirements & Qualifications

  • Bachelor’s Degree from an accredited institution
  • Five (5) years of experience in the transportation field with a concentration in investigations, audits, regulatory compliance, planning, and/or engineering
  • Working knowledge/understanding of 49 CFR Part 659/672/673/674 (the State Safety Oversight Program), 49 CFR Parts 200-299 (FRA Regulations), 454 CMR 25, and 220 CMR 151
  • Effective organizational, analytical, confidentiality, quantitative, multi-tasking, and time management skills
  • Ability to respond to Operations (E&M and Transportation) related incidents in the field including: walking the Right of Way (ROW) on track and ballast and carrying safety equipment to and from incidents/accidents on/off the ROW
  • Ability to complete, apply, and adhere to concepts in safety training including but not limited to SMS Fundamentals, ICS 100, 200, 300, 400, 700, and 800 as well as courses offered on websites hosted by MassDOT, FEMA, and TSI within the first month of employment
  • Ability to complete a Public Transportation Safety Certification Training Program (PTSCTP) within three (3) years of employment
  • Available to work all shifts and locations as assigned or directed, with proper PPE, including overnight shifts when necessary in the field to perform safety oversight activities, investigations, manage safety activities in severe weather conditions, or any other circumstances that may potentially impact service or the safety of service
  • Ability to travel to incidents/accidents in various weather conditions in a timely manner
  • Ability to handle sensitive and confidential information in an appropriate manner
  • Ability to supervise and work effectively with a diverse workforce
  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Available to work all shifts and locations as assigned or directed
  • Available to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week as directed by supervisory staff for severe weather conditions, emergencies or any other circumstances that may potentially impact service or the safety of service
  • Have the ability to work any and all shifts and/or locations assigned or directed.

Substitutions Include

  • A Master’s degree in business, finance, or related field from an accredited institution may substitute for two (2) years of required experience
  • Associate degree with an additional seven (7) years of job related experience
  • A High School Diploma or GED and an additional seven (7) years of experience in the transportation field with a concentration in investigations, audits, regulatory compliance, planning, and/or engineering may be substituted for a Bachelor’s Degree

Preferred Experience and Skills

  • Bachelor’s Degree in Transportation, Engineering, Urban Planning, Public Administration, or a related field
  • Experience working in transportation, safety, or related field; and candidates demonstrating an understanding of OSHA/DLS Regulations, the Federal Transit Administration (FTA) and/or DPU regulations, knowledge of American Public Transportation Association (APTA) standards, and/or experience conducting training. Experience in the transportation industry with commuter, heavy rail, light rail, and/or bus systems
  • Experience with transportation equipment, such as vehicles, track, structures, facilities, power, signals, communication, and control systems
  • Completed the Transportation Safety Institute (TSI) Transit Safety and Security Program (TSSP) in Bus and/or Rail

Employment Benefits at the MBTA

The MBTA offers comprehensive benefits packages to employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:

  • Insurance: Health, Dental, Vision, Life (basic and supplemental), Long-Term Disability
  • Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, Paid Holidays
  • Retirement: pension or deferred compensation 401(a), plus MBTA contributions
  • Tuition Reimbursement (up to $10,000 per year)
  • Public Service Loan Forgiveness (PSLF) for student loans
  • Commuter Choice Parking Program: pre-tax benefits for parking
  • Flexible Spending Account (FSA): pre-tax benefits for healthcare-related expenses
  • Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
  • Shopping discounts via GovX.com
  • Verizon and AT&T service discounts
  • And more…

The above information is meant to be a general overview of the benefit programs offered by the MBTA. This summary is not a contract and is not meant to change the provisions of union contracts or Authority policy and does not establish a binding past practice.

The MBTA is an Affirmative Action/Equal Opportunity Employer

Massachusetts Bay Transportation Authority


10 Park Plaza

Boston, Massachusetts, 02116