Rental Assistance Department

Director of Rental Assistance Department

FLSA Status: Exempt

Salary/Pay Range: $94,000.00 – $130,000.00 per year (Employee/Employer Paid PERS)

$81,565.01 – $112,802.67 per year (Employer Paid PERS)

Position Description/Summary:
The Director of Rental Assistance Department is responsible for assuming full leadership of the Rental Assistance Department, encompassing all department activities, including eligibility and program occupancy for various programs providing housing assistance to rural Nevadans, program development, budget planning and oversight, and community outreach and engagement. This position is responsible for maintaining program integrity through compliance with various federal, state and local regulations and agency policy requirements. This position assists with implementation of department goals, objectives, policies and procedures.

This position reports to the Deputy Executive Director.

Essential Duties and Responsibilities:
Performance of these functions is the reason the job exists. Assigned job tasks/duties are not limited to the essential duties and responsibilities:

  • Assumes full leadership and management responsibility for the Rental Assistance Department to include development and implementation of goals, objectives, policies, procedures, training plans and priorities for assigned programs.
  • Motivates, promotes, and participates in selection of new department staff by establishing and facilitating goals and objectives, providing, and supporting training and career development, establishing performance standards, conducting performance evaluations, monitoring, and reviewing work, providing feedback, and engaging in coaching and/or disciplinary actions in alignment with agency policies and procedures as needed.
  • Compiles timely and accurately various reports for Department of Housing and Urban Development (HUD), state and federal programs.
  • Manages annual renewal of PHA Plan, agency administrative plan, Section Eight Management Assessment Profile (SEMAP), Fair Market Rent (FMR) payment standards, utility allowances, Public and Indian Housing (PIC) data submissions.
  • Implements measures to ensure NRHA passes audits for various state and federal programs and receives high performer status with HUD.
  • Supervises and oversees NRHA’s Rental Services Manager, Program Development Supervisor, Inspection Supervisor, and other department staff as needed.
  • Develops and maintains business relationships with individuals in government, property management and real estate, as well as vendors, professional service providers, grantees, and other stakeholders.
  • Represents and presents on behalf the agency while interfacing with various cities/counties, and their constituents, the NRHA Board of Commissioners, community groups, relevant for-profit and non-profit organizations, and the general public.
  • Develops and/or oversees all contracts for rental assistance-related work to be performed in accordance with established Procurement Policy.
  • Participates in Continuum of Care and other community meetings and activities as they relate to program operations and development.
  • Seek out and apply for additional funding opportunities to further the agency’s mission.
  • Ability to travel locally and out of town for one (1) or more days to attend training classes, workshops, seminars, workshops, etc.; some travel may be outside of normal business hours.


  • Education/Experience: Any combination of training, education and experience that would provide understanding of the required essential duties and expectations. A typical way to gain the required knowledge is to possess a bachelor’s degree from an accredited college or university with a major in Business, Public Administration, Social or Behavioral Sciences, or related field, AND a minimum of five (5) years-experience managing a Housing Choice Voucher program or similar social services program with increasing responsibilities OR have minimum of ten (10) years’ experience with Housing Choice Voucher programs or similar social services program(s). A minimum of five (5) years management/supervisory experience is preferred.
  • Job-specific Knowledge: Knowledge of Department of Housing and Urban Development (HUD) rules and regulations, State and Federal housing regulations, including Americans with Disabilities Act (ADA), Section 504 and Fair Housing.
  • Language Ability: Ability to present to and effectively communicate with large groups, both in person and virtually. Ability to speak, read, write, and interpret English. Ability to read, interpret, and apply policies, procedures, legal and technical documents/manuals/plans, etc. Ability to communicate effectively, both orally and in writing, including drafting professional correspondence, reports, and other documents using correct spelling, grammar, language usage, syntax, and punctuation; ability to proof own work and the work of others.
  • Computer Skills: Advanced knowledge/ability in programs such as Adobe Pro, Microsoft Outlook, Word, Excel, and PowerPoint. Experience with YARDI a plus.
  • Required Certifications/ Licenses and Screening requirements: Valid Nevada Driver’s License; and Nation-wide criminal background check; DMV report.

Working Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Director of Rental Services works primarily indoors with varied travel outside of the office. The office environment consists of shared or isolated working space, with a desk located in a generally clean, climate-controlled environment with limited exposure to conditions such as dust, fumes, noise or odors. Interruptions to planned work activities occur frequently. The noise level in the work environment is typically moderate. When travel is required, an agency vehicle may be provided for local destinations, otherwise the use of personal vehicle may be approved. Any out-of-town travel shall be arranged by the Director of Rental Services, as approved by the Deputy Executive Director and/or Executive Director. May require work in confined spaces. May occasionally require an adjusted work schedule such as evening/weekend hours to meet deadlines related to program requirements.

Physical and Mental Demands:
The physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Employee must have the ability to appropriately handle stress and interact with others, including supervisors, coworkers, clients, and customers. Regular and consistent punctuality and attendance are required. Employee must possess the strength, dexterity, coordination, and vision to use a computer keyboard and video display terminal for prolonged periods, to bend, stoop, sit, and stand for long periods of time, to handle files, office supplies and single pieces of paper, to occasionally lift files, stacks of paper, office equipment, small/medium-sized boxes and other materials, and to reach, bend, squat and stoop to access items above and below desk level, and load in and out of vehicles, and the manual dexterity and cognitive ability to operate a personal computer, as well as office equipment, and to communicate effectively via telephone and through email. Employee must be able to lift items, materials, supplies, equipment of up to twenty-five (25) pounds, with or without the assistance of a hand truck or cart. There may be occasions that require climbing stairs while carrying materials, supplies, equipment, or other items. An in-office elevator is always available for use.

In compliance with applicable disability laws, reasonable accommodations may be provided for qualified individuals with a disability who require and request such accommodations. Incumbents and individuals who have been offered employment are encouraged to discuss potential accommodations with the employer.