Overview

Executive Practice Administrator

DESCRIPTION OF POSITION:

  • The Executive Practice Administrator maintains positive working relationships with staff, physicians and residents to achieve patient, staff and physician satisfaction and continuous group performance improvement.

RESPONSIBILITIES AND DUTIES:

  • Continuously encourages process improvement in all areas. Actively identifies opportunities for process improvement. Implements plan to improve and monitors processes to ensure results are achieved.
  • Coordinates and oversees interviewing, orientation, training, continuing education, competency assessment, performance appraisal, disciplinary actions of staff, in consultation with the physicians and Practice Director when necessary.
  • Coordinates the employment start, orientation, training, continuing education, recertification, requirements and renewal of licensure of physicians.
  • Maintains staffing levels at internal or external benchmarks.
  • Conducts regular management meetings with the Practice Directors to ensure staff is informed of organizational changes and staff is provided a forum to identify procedural barriers and opportunity to improve processes.
  • Oversees scheduling, payroll and purchasing functions along with the Practice Directors.
  • Oversees the maintenance of property, plant and equipment and ensures it is in satisfactory working order and up to code along with the Practice Directors.
  • Serves as a resource and role model regarding practice issues that involve planning, implementation and evaluation of care provided in the practice.
  • Communicates effectively and in a timely and professional manner with all internal and external customers.
  • Coordinates education activities through collaboration with the Medical Education Department.
  • Incorporates best practice processes in offices and monitors staff compliance with these practices.
  • Attends and participates in operational meetings.
  • Identifies and participates in quality improvement processes.
  • Demonstrates awareness of patient rights and ensures that awareness is demonstrated by staff and physicians.
  • Administers and monitors the practice operations expenditures consistent with cost containment and budgetary restraints.
  • Assists in the development of the annual budget and monitors progress toward budget attainment.
  • Coordinates activities with the Patient Financial Services Department to maximize effectiveness in billing practices and revenue cycle performance.
  • Demonstrates ability to prioritize responsibilities according to practice activities and staffing demands.
  • Establish processes for monitoring physician quality and practice efficiency goals.
  • Work in collaboration with Public Relations/Marketing Department to ensure practice growth.
  • Assures the practices are compliant with federal, state and local regulations.
  • Ensures corporate compliance is an integral part of all business processes.
  • Develops, communicates and implements appropriate departmental policies and procedures.
  • Assists in the development of business plans and participates in the development of the physician practice strategic plan.
  • Collaborates with support departments to ensure quality care is delivered to all patients.
  • Facilitates site review by auditors, surveyors or managed care organizations.
  • Implements improvements and recommendations based on internal and external audits.
  • Works to achieve continuous quality improvement and performance in all areas of responsibility.
  • Maintains professional growth and development through seminars, workshops and professional affiliations. Takes responsibility to remain current with all required educational information, literature and memorandums.
  • Performs other duties as requested by management.

EDUCATION AND WORK EXPERIENCE

  • B.S. required or 10 years’ experience in clinic management.
  • Extensive understanding of physician practice operations.
  • Five years experience in a multi-specialty medical practice setting or similar ambulatory or business setting in which potential administrative and supervisory competence has been demonstrated.
  • Management experience required.
  • Computer literacy essential. Proficient in Microsoft Office and Microsoft Excel.
  • Experience in budgetary process required. Experience in billing cycle, professional and facility coding and compliance required.
  • Gathers, organizes, verifies, composes, and/or analyzes data in the completion of several defined, multi-step procedures.
  • Analyzes and interprets complicated information. Determines a course of action based on general guidelines. Produces final output within established standards.

Physical Demands/Work Environment

  • Work requires sitting, bending, kneeling, crawling, crouching, stooping, climbing, reaching, typing, standing, and walking throughout the facility.
  • The employee must be able to lift and/or move up to 30 pounds.
  • Good vision and hearing are required as position requires frequent communication with personnel, patients and community.
  • While performing the duties of this job, the employee is regularly required to spend hours looking at a computer monitor and typing.
  • The employee is frequently required to drive off-site to hospitals, community and business locations and events.
  • The employee frequently moves about the hospital and other businesses, and my encounter any hazards present there.
  • The noise level in the office environment is usually low to moderate.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.