About Us

Find your wings at KSU!

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia’s college . We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high- impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university’s vibrant culture, diversity, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion!


Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Job Summary

Provides data analysis, management, and reporting for Office Student Financial Aid (OSFA). Identify requirements, collect data, and interpret results for Federal and State funded programs. Leads projects and initiate and implement process improvements. Assists in developing and administering policies and procedures, extensive scope and impact of decisions both internal and external contacts, and mission of the department. Ensures compliance with relevant regulatory requirements.


1. Leads and oversees projects that implement process improvement

2. Collects, analyzes and provides accurate data and reports to support decision making and functional activities

3. Assesses and analyzes underlying data elements to identify causes of potential problems and proposes solutions

4. Responsible for the execution and management of individual programs and/or processes

5. Reviews and audits completed work to ensure accuracy and compliance¿ facilitates training as needed

6. Trouble-shoots and maintains quality assurance processes within assigned financial aid area

7. Monitors communications from students to review for possible system and/or training issues

8. Ensures compliance with all federal, state, NCAA, USG and Kennesaw State rules and regulations

9. Contributes and participates in the strategic planning process and future direction of the department/division

10. Works collaboratively with campus-wide departments and outside entities regarding the implementation of policies and procedures

11. Serves as a point of contact to resolve questions or issues

12. Maintains a master calendar for all OSFA major activity

13. Establishes strategies for effective delivery of program awards

Required Qualifications

Educational Requirements
Bachelor’s Degree from an accredited institution of higher education in Communications, Finance, Statistics, Business or related field

Required Experience
Three (3) years related experience in financial aid, post-secondary education, or business

Preferred Qualifications

Additional Preferred Qualifications
National Association of Student Financial Aid Administrators (NASFAA) Credentials

Preferred Educational Qualifications
Master’s degree from an accredited institution of higher education in related field

Preferred Experience
Previous experience with Banner (Ellucian)

Proposed Salary

The budgeted salary range is $41,878 to $53,000. Offers are based on relevant experience.

Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits.

Knowledge, Skills, & Abilities

Able to handle multiple tasks or projects at one time meeting assigned deadlines
Able to understand, research, and resolve complex issues related to various federal and state systems, including but not limited to an understanding of Central Processing System, Electronic Data Exchange, National Student Loan Data System, Common Origination and Disbursement, Surfer
Able to plan, coordinate and complete large scale, detail-oriented projects and events
Able to work in partnership with, staff, faculty, administrators, federal/state entities, and servicers to ensure student success
Able to maintain compliant records of all transactions between the University and outside reporting entities
Able to lead compliance efforts involving federal, state, and institutional fin

Knowledge of financial aid at the federal, state and institutional levels and stays abreast of
changes to state and federal rules/regulations
Knowledge of state program rules and regulations for Financial Aid in the State of Georgia
Knowledge of Title IV rules and regulations, as they pertain to Federal Student Financial Aid
Knowledge of and abides by the regulations of the Family Education Rights and Privacy Act

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Ellucian Banner Financial Aid Module, USG GA Modifications to Banner, Common Origination and Disbursement, Central Processing System, Surfer, and the National Student Loan Data System)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national, origin, race, religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% – 24% of the time

Background Check

  • Position of Trust + Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.