Overview

We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now!

Compensation:

$15 – $17.50 hourly

Responsibilities:

  • Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies
  • Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest
  • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints
  • Hold responsibility for the front desk budget and order any necessary office supplies
  • Gather financial information and generate occupancy reports for the general manager

Qualifications:

  • Showcase exceptional multitasking, communication, and management skills

  • Proficient basic computer skills preferred

About Company

COUNT ON ME! Our signature count on me service culture encourages each team member to be responsive, respectful and deliver great experiences to our team.