Overview

Exceeding Your Expectations!

The Award winning, Hilton Garden Inn Charlotte Airport is offering an exciting opportunity for a friendly, energetic, dependable, guest-focused individual to work as a Hotel Night Auditor, in a fast-paced environment, and available to work Friday and Saturday overnight shift, from 11pm to 7am in the Charlotte Airport area. (Potential additional hours can be discussed)

JOB DESCRIPTION

What will I be doing?

As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Maintaining a clean, sanitized work area at all times
  • Respond to guest requests in a timely and efficient manner
  • Create and modify reservations
  • Greet every guest with a warming smile and personable welcome
  • Deliver Amenities to guests rooms
  • Schedule Shuttle Service to the Airport
  • Schedule wake up calls
  • Effectively communicate guest request
  • Clean tables, sweep, vacuum and mop your department
  • Audit, post and balance daily cashiers’ work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
  • Ensure credit card system reconciles to daily transaction lists
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Assist other departments wherever necessary and maintain good working relationships

A Night Auditor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Ability to work on their own or in teams
  • Flexible and reliable

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Night shift
  • Weekend availability

COVID-19 considerations:
Our priority is the safety of our employees and guests.

Experience:

  • Hotel Experience: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work Location: One location