The University of Iowa Hospitals and Clinics Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients.

Responsibilities Will Include, But Are Not Limited To

  • Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships
  • Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems
  • Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate
  • Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members
  • Proficient in navigating web-based resources and using online clinical and business applications
  • Performs computer functions within scope of role as defined by the individual unit
  • Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation)
  • Processes patient charges including batching charges in a timely manner, as appropriate
  • Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information
  • Completes and maintains hospital and nursing records
  • Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic
  • Assists health care providers in scheduling patient tests and appointments
  • Practices standard precautions in infection control in accordance with institutional policy
  • Assists staff during emergencies, and other patient cares and services as directed
  • Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs
  • Participates in unit staff meetings and in-services
  • Performs other projects or tasks as assigned

Aptitudes Required In Order To Perform Responsibilities

  • Work in an environment with conflicting demands and/or priorities and rushed and/or urgent timelines
  • Manage multiple assignments and provide quick reaction and immediate response to emergencies
  • Maintain attention to detail over extended period of time and continually be aware of variations in changing situations
  • Strong communication skills and a tolerance for an active work environment with potential for negative behavior
  • Work well with all levels and types of people

Percent of Time: 50-90%

Schedule: 24-36 hours per week, Evening/Night shifts, varied 8 and 12-hour shifts

Location: John Pappajohn Pavilion (JPP)

Rotations: Every other weekend, holiday rotation

Salary: $19,344.00 per year

Merit Pay Plan: https://hr.uiowa.edu/pay/pay-plans/merit-pay-plan

Benefits Highlights

  • Regular salaried position located in Iowa City, Iowa
  • Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
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Required Qualifications

  • Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year, or
  • Any combination of clerical experience and/or health care experience which totals two years.

Desired Qualifications

  • Preferred candidates will possess: 6 months of clerical experience, public contact/customer service experience, medical terminology knowledge, proficiency in MS Word, and proficiency in MS Excel. Excellent communication skills

Application Process: In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Job openings are posted for a minimum of 10 calendar days.

Successful candidates will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.

Additional Information

  • Classification Title: Nursing Unit Clerk
  • Appointment Type: Merit
  • Schedule: Part-time


  • Pay Level: 5

Contact Information

  • Organization: Healthcare
  • Contact Name: Megan Garton
  • Contact Email: megan-garton@uiowa.edu