The Seattle Police Department is recruiting highly motivated, positive, people-oriented candidates for our technology driven work environment. If you have excellent public contact work experience, computer skills, can multi-task in a fast-paced environment and have a stable work history you might be interested in a career as a Parking Enforcement Officer.
Parking Enforcement Officers are represented by the Seattle Parking Enforcement Officers Guild (SPEOG). The memorandum of understanding between the City of Seattle and the SPEOG is a seniority-based agreement. The selection of enforcement shifts, and vacation days is conducted on a seniority in unit and classification basis. Parking enforcement shifts may be scheduled 24/7 throughout the calendar year, new hires may be required to work a “swing shift” or “graveyard shift”, and work may be scheduled on Saturdays, Sundays and holidays. Parking Enforcement Officers are required to work mandatory overtime subject to the provisions of the memorandum of understanding between the City of Seattle and SPEOG. This is a regular, full-time (on-site), benefited position (please refer to the following link for additional benefit information: Seattle Human Resources/Benefits – “MOST” Employee Plans).
- Patrol an assigned district of the City by foot or in a four-wheel vehicle, three-wheeled motor scooter, bicycle, or other vehicle type issuing citations and infractions for ordinance violations.
- Independently plan and organize work to respond to emergencies and priorities emerging during the day.
- Maintain good public relations while taking enforcement actions.
- Investigate suspected abandoned vehicles and take appropriate action for removal.
- Responsible for citing vehicles to clear streets during designated peak hours to ensure traffic flow during rush hour.
- Clearly document citations and daily activities in a computerized handheld ticket device and on manual reports.
- Perform queries for law enforcement information using computer systems.
- Testify in court regarding issued citations and infractions.
- Report unlawful activity, abuse of disabled permits, malfunctioning traffic signals, missing or damaged regulatory signs, and defective parking devices.
- Monitor police radio activity and respond to requests for assistance.
- Direct traffic in situations that require the City’s response such as special events, sporting events, natural disasters and traffic accidents.
- Respond to emergencies with CPR (Cardiopulmonary Resuscitation) and AED (Automated External Defibrillator) capabilities.
- Provide assistance to lost or stranded residents or tourists with directions.
One year of experience in public contact work.
Most Competitive Candidates Will Have
- Three or more years of experience in public contact work, which includes direct contact with difficult, angry or hostile citizens.
- One year of experience with Windows based computer systems and Android based handheld devices.
- Familiarity with the geography of Seattle for daily patrol activities or giving directions.
- Demonstrated experience working in an environment using mediation and negotiation skills to deal with angry and hostile individuals while performing job duties.
- Demonstrated experience working independently to successfully complete job duties.
- Ability to work well under pressure and multi-task in a fast-paced environment.
- Ability to communicate effectively and work effectively within a multi-cultural organization and serve a diverse customer base with outstanding customer service.
- Ability to deal with the public and maintain a calm demeanor.
- Proficiency in Windows based computer systems including spreadsheets, databases and presentation such as Microsoft Outlook, Word, Excel, Access, PowerPoint, and SharePoint.
- Bilingual language skills a plus.
Work Environment/Physical Demands
- Exposure to inclement weather and potentially hostile individuals.
- Required to drive a four-wheel vehicle and/or three-wheel motor scooter, and/or walk long distances. Exposure to automobile fumes and hazardous chemicals.
- Normally required to lift up to 50 pounds.
- Exposed to heavy traffic.
- Will be required to work overtime subject to the provisions of the memorandum of understanding between the City of Seattle and SPEOG.
- Current State of Washington driver’s license.
- First Aid certificate (within six months of hire).
- Work hours include weekends and evening shifts, including mandatory overtime including holiday on short notice, subject to the provisions of the memorandum of understanding between the City of Seattle and SPEOG.
- Work in inclement weather and exposure to automobile fumes, hazardous chemicals and vehicular traffic.
- Physical ability to spend up to 100% of a scheduled shift on foot and walk approximately 7 miles per day.
- Pass and maintain annual defensive driving certification for fleet vehicles.
- Pass a Seattle Police Department competitive background investigation that includes driving record, criminal history, drug history, financial history, and reference checks.
- Pass medical examination by a City-approved doctor.
- Pass the eight-week unit training program.