Overview

JOB
The City of Coral Gables, Florida, The City Beautiful, a progressive, international, coastal and historic City is seeking a highly qualified professional who is inspired by interesting challenges of an established, but dynamic community for the position of Part-Time Guest Services Specialist. The City has a population of 51,000 residents, has a vibrant downtown and is home to the University of Miami. It is proud to be ranked by Forbes.com ninth out of America’s Top 25 Towns to Live Well and America’s sixth most successful walkable suburb by the Wall Street Journal.

EXAMPLE OF DUTIES
This part-time position is under the supervision of the Division Supervisor, Assistant Supervisor or his/her designee. This position is responsible for ensuring 100% customer satisfaction. Employees in this position serve as the initial point of contact for all guest interaction responding to the needs, requests and/or inquiries of facility patrons while searching for and providing guests with answers or solutions to their concerns as instructed by the Supervisors. The Guest Services Specialist will be called upon to answer a multi-line phone, escort guests through the facility, handle cash, prepare and serve food, prepare rooms for rentals, assist with special events, answer inquiries from the public, provide information on recreation events and activities and assist in the cleanliness and maintenance of their assigned facility.Please note that this position is for the Tennis Center.

MINIMUM QUALIFICATIONS
Minimum age of 18 years with High School diploma or equivalent. One year customer service experience required. One year retail or cash handling experience required. Food handling experience, preferred. First Aid & CPR Certification, preferred.

SUPPLEMENTAL INFORMATION
The City of Coral Gables is an Equal Opportunity Employer/Drug Free Workplace.