These positions are located at the Cheyenne Veterans Affairs Health Care System (CVAHCS) and at the Loveland, CO (CBOC), in the Mental Health Service Line (MHSL). The primary purpose is to provide administrative, technical, general management, and clerical support directly for the Behavioral Health Interdisciplinary Program (BHIP) and collaborate with other specialty programs within the MHSL to meet a wide variety of needs.

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Major duties include but not limited to:

  • Performs work involving the collection, compilation, research, and/or tracking of data and statistical information in support of the BHIP program operation.
  • Performs work related to the acquisition and/or development of program information and resource materials to support the policy development and/or technical activities of the organization.
  • Establishes and maintains office files (electronic or manual) including confidential and sensitive files, project files, administrative material and regulations, reports, forms, tracking logs, action items, etc., and manages administrative suspense items and transaction records.
  • Utilizes a variety of computer-based programs for data collection, analysis, and collating, including creating databases, spreadsheets, power point presentations, VISTA specific programs, etc.
  • Prepares correspondence for MHSL staff.
  • Prepares reports, forms, and tabular material, providing proper spacing, heading, and arrangement for ease of understanding and information processing.
  • Generates meeting agendas and minutes for the MHSL.
  • Serves as the subject matter expert for clinic management and coordination.
  • Develops and implements new systems or administrative processes to meet service needs (tracking System, file maintenance, etc.).
  • Attends MHSL Staff meetings and any other mandatory meetings regularly. Attends various meetings in another staff’s absence, upon request. Tracks service mandatory training for BHIP staff and reports deficiencies. The incumbent will back up other PSAs as needed.
  • Performs other related duties as assigned.

Work Schedule: Full-time, Monday-Friday 8:00am-4:30pm

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant-OA/PD13393A and PD13393A

Financial Disclosure Report: Not required



Conditions of Employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • Designated and/or random drug testing may be required
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of VA directive, handbooks, regulations, knowledge of various management tools used for gathering, analyzing, and reporting data, knowledge of office automation hardware and software, including Microsoft Word and Microsoft Excel, knowledge of the organization’s mission and operating programs, knowledge and ability to maintain a correspondence control system that monitors the receipt and distribution of correspondence, knowledge of the policies and procedures to complete accurate meeting minutes, knowledge of clinical practices and the processes for creating and coordinating clinic requests, and knowledge of timekeeping policies and guidelines.

There is no educational substitution for the GS-06 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements and Work Environment:

Typically, the employee sits comfortably indoors to do the work. This position requires potentially long periods of continued walking; standing; sitting, bending; carrying of light items such as papers, books, small parts; or driving an automobile; etc. Use of fingers, both hands required, ability for rapid mental and muscular coordination simultaneously, near vision correctable at 13″ to 16″, hearing (aid permitted), clear distinctive speech.

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, or libraries. The work area is adequately lighted, heated, and ventilated. Occasional travel is required to outside facilities for meetings, trainings, and conferences. These positions will be variably based out of both the Loveland CBOC and the Northern Colorado VA Clinic and Cheyenne.

For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM’s Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee’s credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Cheyenne VA Medical Center

2360 East Pershing Boulevard

Cheyenne, WY 82001