Overview

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1/21/2023 (7:00 PM EST)

req45142
Public Safety Telecommunicator III

Pay Grade
13

Salary
$36,913.92

Employment Type
EXECUTIVE BRANCH | FULL TIME, ELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK

Hiring Agency
Justice & Public Safety Cabinet | Kentucky State Police

Location
Kentucky State Police Post 7
699 Eastern Bypass
Richmond, KY 40475 USA

Description
Kentucky State Police is the premier, full-service law enforcement agency in the Commonwealth of Kentucky. With the highest level of professionalism and integrity the Kentucky State works to prevent, reduce and deter crime and the fear of crime, enhance highway safety through education and enforcement, and safeguard property and protect individual rights.

Primary Role:
The Public Safety Telecommunicator is a highly skilled team member, providing a vital link between emergency responders and the information they need to be effective and efficient in their daily operations. Often times called the “nerve center” of police operations they are the initial first responders, taking the call and dispatching emergency personnel. Due to the nature of 24-hour operations the applicant must be willing to work a flexible shift including rotating days off when warranted.

Must be currently certified as a Telecommunicator by the Kentucky Law Enforcement Council (KLEC) and be currently certified as a LINK/NCIC operator. Shall not have been convicted of a felony or other crimes pursuant to KRS 15.540. Must maintain any required licensure(s), certifications(s), or other credentials for the length of employment in this classification.

Key Responsibilities:

  • Provides functional supervision and trains entry level telecommunicators and/or KSP apprentices on departmental policy and procedures for communication operations.
  • Provides oral and written reports to supervisors on the progress of entry level telecommunicators and/or KSP apprentices.
  • Performs duties of Public Safety Telecommunicator II serving as the lead communicator on a shift without a supervisor or manager present.
  • Conducts LINK/NCIC validations and second party checks of active entries.
  • Competes Communications and Training Officer program documentation and reporting for each trainee.
  • Works with KSP apprenticeship coordinator to ensure compliance with program objectives.

Preferred Knowledge/Skills/Abilities:

  • Strong work ethic
  • Multi-tasking
  • Typing
  • Strong written and verbal communication
  • Map reading
  • Customer service
  • Active listening
  • Perform under pressure
  • Solid judgement
  • Computer literacy
  • Ability to retain large volumes of information; recall and repeat specifics

If you are interested in a challenging yet rewarding career where you can make a positive difference in your local community we would love to review your application for Kentucky State Police Telecommunicator.

Minimum Requirements
EDUCATION: High school graduate.

EXPERIENCE, TRAINING, OR SKILLS: Must have four years of experience, two of which must be with the Kentucky State Police, in the transmission, receiving and relaying of electronic information for law enforcement, emergency medical, fire, emergency management, military communications or traffic operations.

Substitute EDUCATION for EXPERIENCE: College will substitute for the required experience on a year-for-year basis up to a maximum of two years.

Substitute EXPERIENCE for EDUCATION: NONE

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): Must be currently certified as a telecommunicator by the Kentucky Law Enforcement Council (KLEC). Must provide documentation of successful certification as an Emergency Medical Dispatcher within sixty days of employment in this job classification. Must provide documentation of successful certification as a LINK/NCIC operator within thirty days of employment in this job classification. Must become certified as a Training Officer through the Kentucky State Police Certified Training Officer program within twelve months of employment in this job classification. Operator shall not have been convicted of a felony or other crimes pursuant to KRS 15.540. Must maintain any required licensure (s), certification(s), or other credentials for the length of employment in this classification. Employing agency is responsible for ensuring employee possesses and maintains required licensure(s), certification(s), or other credentials. http:// www.lrc.state.ky. us/KRS/015-00/560

Working Conditions
Work is performed in a communications center at a Kentucky State Police Post and under extremely stressful conditions. May be required to work rotating shifts, nights, weekends and holidays.

Probationary Period
This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Dewey Burchfield at [email protected]

An Equal Opportunity Employer M/F/D