Job Responsibilities

Special Notice: This is a REPOST — Previous applicants need not re-apply for this position.

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina’s children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties

  • The CSS Regional Case Manager prepares cases for Court, verifies pleadings, affidavits, and notarizes Court documents; schedules hearings, files papers with the Clerk of Court, and utilizes Palmetto Automated Child Support System.
  • Assists Attorney in Court; negotiates support amounts, completes form orders – support orders, genetic test agreements, continuances, contempt, and special orders.
  • Maintains control of assigned caseload; follows Agency policies and procedures, handles correspondence, prepares orders, reviews and modifies orders, closes cases, maintains case records and documents all activities.
  • Provides internal and external customer service (e.g.; respond to emails, OnBase mail, phone calls, and facsimiles) within 48 hours if schedule permits.
  • Communicates and coordinates with Clerks of Court, Intergovernmental Child Support Agencies, and other units within the Child Support Services Division; coordinates enforcement of support obligations, coordinates intrastate and interstate genetic testing including scheduling and follow-up.
  • Conducts interviews with custodial parents for intergovernmental cases, and other cases as necessary. Monitors and keeps up with intergovernmental cases and keep other states advised of activities.
  • Performs Red Cross shelter duty or other emergency shelter duty/services as directed.

Minimum and Additional Requirements

A High School Diploma and four (4) years of clerical, administrative, social work, correctional, business administration, or general business experience.

An Associate’s Degree and two (2) years of clerical, administrative, social work, correctional, business administration, or general business experience.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. “See Resume” is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver’s license. Ability to enter information in computer, ability to lift up to 30 pounds; have high tolerance for noise and irate clients; crowded working conditions; able to travel and work after hours.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

DIVISION: Child Support Enforcement / Richland County