Harvard is seeking a Systems Engineer to put their Linux skills to work building, supporting, and maintaining various research computing systems (e.g. storage, cluster computing, network, database, virtualized systems) to meet the needs of Harvard faculty in their research. This is an individual contributor position that will report to the Associate Director of Systems and Operations in FAS Research Computing (FASRC) and work closely within a team of systems and software engineers, as well as research computing facilitators.

Department Description:

Harvard University’s Research Computing continues to evolve, expand services, and support to its leading research faculty and their collaborators around the world. These services include maintaining a Top 100 academic high-performance computing cluster, cloud computing, virtual machines, storage, databases, instrumentation core facility workstations, and other development platforms. We directly engage with researchers through help requests, monitoring, office hours, training, and in-depth consultations. Research Computing has numerous other successful collaborations, including building the MGHPCC (http://www.mghpcc.org/) in Holyoke, MA with leading partner universities. It is with these and other institutions that we launched the NSF-funded NESE project (http://nese.mghpcc.org) which creates a regional data science repository, as well as the New England Research Cloud (http://nerc.mghpcc.org) which creates a collaborative on-prem regional cloud framework. Research Computing at Harvard has a track record of building partnerships to accelerate research and collaboration.

We are committed to cultivating not only the diversity of our faculty, staff, and students but also in developing an inclusive culture that is vibrant, engaging and encouraging of innovation as well as intellectual debate. We believe creating and maintaining an inclusive workplace allows employees from all backgrounds and walks of life to achieve their fullest potential. We also believe an inclusive culture is one that accepts, values and views as strength the difference we all bring to the workplace.

Typical Core Duties :

  • Participate fully in building, configuring and running RC systems at scale
  • Monitor and maintain the health and integrity of RC systems including upgrading and patching
  • Assist in implementing robust and secure IT solutions within a fast-paced research environment
  • Assist in defining and tracking performance metrics to ensure efficient current and future use of IT resources
  • Support and collaborate with researchers and other key IT (e.g. network and security) and Data Center partners in a timely manner
  • Build and maintain relationships with external vendor technicians and engineers
  • Contribute best practices documentation and knowledge transfer
  • May mentor junior staff
  • Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct

Basic Qualifications :

  • Minimum of five years’ post-secondary education or relevant work experience

Additional Qualifications and Skills :

  • Broad knowledge of and experience in the deployment and management of Linux systems (e.g. storage, cluster computing, network, database, virtualized systems)
  • Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
  • Desirable: experience in managing database systems
  • Experience with configuration management (Puppet, Ansible) and version control (GitLab).

Harvard offers an outstanding benefits package including:

  • Time Off: 3- 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.
  • Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
  • Retirement: University-funded retirement plan with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
  • Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
  • Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
  • Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.