Overview

JOB INFORMATION

Exempt; full-time; 40 hours per week; Monday – Friday; 8:00 a.m. – 5:00 p.m.; full-benefits

This professional, technical position will provide comprehensive software integration, implementation, data analysis and support for numerous County agencies. This position will also be a team member of the Financial Applications team within the Interagency Information Technologies (IIT) division. Supervision is received from the assigned Functional Lead.

  • Software Integrator: $65,448-$78,538 per year
  • Associate Software Integrator: $70,029-$84,035 per year
  • Staff Software Integrator: $74,931-$89,917 per year

NOTE: Classification placement and above base salary pay will be considered on a case-by-case basis and will be determined upon the qualifications of the successful candidate.

TOTAL COMPENSATION PACKAGE:
Frederick County offers an extensive compensation package to reflect how much we value our employees. The following is what you can expect in your first year as a full time benefited Frederick County Government employee.

  • 11 days of Vacation leave with increase after 2 years of employment
  • 15 days of Sick leave with unlimited annual carryover
  • 11 paid scheduled holidays, plus 2 additional floating holidays
  • Day 1 coverage of comprehensive Medical Insurance Plan option to include generous County HSA contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
  • 100% County paid 2x annual salary Group Term Life Insurance benefit
  • Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
  • Generous Tuition Reimbursement Program
  • County and Employee funded Defined Benefit Pension Plan
    • Vesting after 10 years of service
    • Additional service credit for eligible previous public service, military service, etc
  • Other employee paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, etc.

For more information, visit our
benefits page on the Frederick County Government job opportunities webpage .

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

  • Implement and administer hardware/software solutions
  • Troubleshoot and maintain in-house and purchased software solutions
  • Serve as resource to provide ongoing troubleshooting, support and maintenance of applications, setting up system security, system interfaces, writing process automation and reporting
  • Work with system users to define new requirements by analyzing systems and business procedures
  • Test and evaluate new software, upgrades, technology, and processes
  • Define and develop reports and data analysis to facilitate effective business decisions
  • Maintain databases including analyzing log files and troubleshooting performance issues
  • Develop, implement, integrate, maintain, and support system conversion and migration plans
  • As needed, operate a County vehicle to transport PC equipment and provide support at user locations
  • Suggest, and if approved by management team, develop new configurations
  • Diagnose and troubleshoot issues that may arise that affect system performance
  • Project management for both in-house development and new or upgraded purchased software solutions
  • As needed, operate a county vehicle to attend meetings and provide support at user locations
  • Manage large scale implementation projects involving multiple departments/divisions
  • Perform other related duties as required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned.

QUALIFICATIONS AND REQUIREMENTS

The qualifications / requirements, knowledge/skills/abilities and physical demands or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FOR SOFTWARE INTEGRATOR:

  • Associate’s degree from an accredited college/university
  • Minimum 5 years of IT work experience

OR

  • Bachelor’s degree from an accredited college/university
  • Minimum 2 years of IT work experience
  • NOTE: At the discretion of IT management, related IT certifications may substitute for a portion of the work experience requirement

FOR ASSOCIATE SOFTWARE INTEGRATOR:

  • Bachelor’s degree from an accredited college/university
  • Minimum 3 years of related IT work experience

OR

  • Associate’s degree from an accredited college/university
  • Minimum 6 years of related IT work experience
  • NOTE: At the discretion of IT management, related IT certifications may substitute for a portion of the work experience requirement

FOR STAFF SOFTWARE INTEGRATOR:

  • Bachelor’s degree from an accredited college/university
  • Minimum 5 years of related IT work experience
  • NOTE: At the discretion of IT management, related IT certifications may substitute for a portion of the work experience requirement.

ADDITIONAL REQUIREMENTS FOR ALL CLASSIFICATION LEVELS:

  • Minimum 1 year work experience in at least 2 of the following areas:
    • Project management experience in an IT environment
    • Experience interviewing users and writing requirements descriptions
    • Experience analyzing requirements, specifications, data, and programs; and designing a suitable solution
    • Maintenance and back-end support of client/server applications and/or web-enabled applications
    • Experience designing reporting and business intelligence solutions based on Microsoft technologies
  • Possession of a valid automobile operator’s license

KNOWLEDGE / SKILLS / ABILITIES:

  • Ability to maintain County Authorized Driver privileges
  • Ability to effectively work on multiple projects through study, design and implementation phases and to effectively manage multiple project assignments
  • Ability to effectively organize work and work schedules, determine and establish priorities and complete assigned duties with minimal supervision
  • Ability to develop and maintain effective working relationships with contractors, consultants, coworkers, government agencies, system users and the general public
  • Ability to communicate across various project teams
  • Must be an organized, motivated self-starter with a willingness to learn new technologies and processes
  • Ability to provide exceptional customer service including the ability to explain technical concepts to clients and ability to manage client expectations
  • Strong and effective spoken and written (English) communication skills to include writing clear, concise and comprehensive reports and documents
  • Ability to work after hours and weekends when required to support the environment and our users

PREFERENCE MAY BE GIVEN FOR:

  • Degree in Information Technology, Computer Science, or related technical field
  • Related technical / project management certifications
  • Experience with Infor/ Lawson version 9 or greater suite
  • Experience with Crystal and other Reporting tools used for report writing
  • Prior SQL Database/application experience

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

  • While working in this position, the employee is required to constantly sit, frequently walk and occasionally lift up to 20 pounds
  • While working in this position, the employee is required to constantly work indoors

ADDITIONAL INFORMATION / EXAMINATION PROCESS

  • Ability to work occasional varied evening/weekend hours to accommodate customer initiatives, deadlines, and support requirements
  • In concert with the Public Health Security and Bioterrorism Preparedness and Response Act of 2002, verification of employment eligibility and a criminal background check will be conducted via a Security Sensitive Background Investigation

KIND OF EXAMINATION (may include):

  • An evaluation of training and experience
  • One or more interviews
  • A pre-employment physical examination and drug test
  • A pre-employment Security-Sensitive background investigation
This description reflects management’s assignment of essential duties; it does not proscribe or restrict the tasks that may be assigned.

Retirement Plan:
A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non-Uniformed Plan (10 year vesting) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.

Health Insurance:
County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.

Dental Insurance:
Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employee’s completion of 30 days of active employment

NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.

Flexible Spending Accounts:
The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $2,700 per year for Health Care Spending and $5,000 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors’ services, and eyeglasses / contact lenses.

Life Insurance:
Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Voluntary Life Insurance Program is offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, spouses and dependents.

Savings Plan – Deferred Compensation:
The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employee’s direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time.

Educational Reimbursement Program:
County employees who have successfully passed their probationary period may take up to two job-related courses per semester at any accredited educational institution. The benefit also covers the costs of job-related non-credit courses. If the employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesn’t remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.

Employee Assistance Program:
This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related problem.

Leave
Annual Leave – Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows: Years of service days per year
0 – 2 years 11 days
2 – 10 years 17 days
10 + years 24 days

Sick Leave – Employees will earn sick leave at a rate of 15 days per calendar year.

Sick Leave may also be used for illness of an employee’s child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.

NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.

Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, Military.

Holidays:
The County observes 10 holidays every year and 11 are observed on years of General Elections.